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FocusAgent

Hardware Specifications

 

FocusAgent performs optimally when running on hardware that meets or exceeds current technological standards.  Creative Thinking recommends at least the following to ensure adequate performance.

 

Description

Requirements

RAM

2+ GB

 

 

Operating System

VISTA, Windows7

 

 

IE Version

8.0

 

 

Multimedia

Soundcard and Speakers **

 

 

Signature Capture Pad

http://www.l-trondirect.com/t-lbk766-bhsb-r.html

 

 

Printer

Any Windows Compatible

Bi-directional printers: recommend bi-directional settings turned to off

 

**The FocusAgent software must be able to receive regular updates in order to assist compliance with ever changing federal regulations.  The application must have internet access through company firewall and/or through AntiVirus or local firewall.  Companies with highly restrictive security may contact your CTI representative for a list of specific site IP's to be allowed.

 

Windows .net client version 3.5 or higher is required to run FocusAgent.  It is a free download.  Please click here to install .net if necessary.

http://www.microsoft.com/downloads/details.aspx?FamilyId=8CEA6CD1-15BC-4664-B27D-8CEBA808B28B&displaylang=en


To install the current release version of FocusAgent use the link below.  

http://www.focusagent.net/applications/focusagent.release.application  

 

A firewall or antivirus program can halt the FocusAgent install, if so click  

http://focusagent.creativethinkinginc.com/technical/deployment-health

 


To install a BETA version of FocusAgent use the link below.

http://update.creativethinkinginc.com/focus/loan/focusagentbeta/focusagent.application?beta=True

 

FocusAgent Admin Desk

http://www.focusagent.net/applications/admindesk/publish.htm

 

FocusAgent Business Days Calendar

http://www.focusagent.net/applications/bizdays/bizdays.application